Your time is important, so at Mercedes-Benz Canberra we offer express kiosk check-in and check-out at our Mercedes-Benz Canberra service department.

Like an airline kiosk experience, you can check-in from home the night before. Then drop your keys via the self-service kiosk at our Service Department and off you go. Check-in takes under 2 minutes, and you can do it from anywhere. Check-in, park, drop during our peak service periods and skip the queue.

So how does it work? Watch here or follow the steps below.

The night before your service appointment, you will receive an SMS from Mercedes-Benz Canberra with the ‘check in from home’ option.

Follow the link  to start check in, answer the questions including your preferred contact method and service appointment details. Simply sign to complete your check in and you’re ready to drop off your Mercedes-Benz.

When you arrive at Mercedes-Benz Canberra, park in the designated numbered bays, and follow the signage to our Express Kiosks.

At the kiosk, select ‘check in’, enter your details including mobile number or registration, add your parking bay number and drop your keys in the automatic locker. It’s as simple as that.

You will receive a confirmation SMS acknowledging the check in of your Mercedes-Benz and the team will carry out your scheduled service.

You will receive a notification via your preferred contact method when your vehicle is complete. If payment is required, you will be notified. You can collect your vehicle via the kiosk, or if you prefer, you can speak to our Mercedes-Benz Service team. 

Checking out via the kiosk? You’ll receive a security code to access your Mercedes-Benz keys from the kiosk locker. Enter your details, grab your keys and you will find your Mercedes-Benz in a designated parking bay.

Mercedes-Benz Canberra strive to continuously improve your experience throughout your Mercedes-Benz journey, this new Service experience allows you to reduce wait times. Of course, our Mercedes-Benz Service team will be on standby if you need a hand or would prefer to check-out in person.

Mercedes-Benz Canberra strive to continuously improve your experience throughout your Mercedes-Benz journey, this new Service experience allows you to reduce wait times.

Of course, our Mercedes-Benz Service team will be on standby if you need a hand or would prefer to check-out in person.