Vehicle search, online store, model overview, online appointment booking, online test drive booking, vehicle configurator
Tel.no.: +49 711 17 - 0
represented by the Board of Management:
Ola Källenius (Chairman), Jörg Burzer, Renata Jungo Brüngger, Sabine Kohleisen, Markus Schäfer, Britta Seeger, Harald Wilhelm
Chairman of the Supervisory Board: Bernd Pischetsrieder
Commercial Register at Stuttgart District Court, No. HRB 762873
Sales tax identification number: DE 32 12 81 763
Register of insurance intermediaries (www.vermittlerregister.info): Register no. D-N5VM-4IM0N-23
Permission without licence according to Section 34d para. 3 GewO, supervisory authority: Stuttgart Chamber of Commerce and Industry, Jägerstr. 30, www.ihk-stuttgart.de
Member of the Stuttgart Chamber of Commerce and Industry, Jägerstr. 30, 70174 Stuttgart
Professional title: insurance representative with authorisation in accordance with Section 34d para.3 GewO; Federal Republic of Germany
- Section 34d Trade Regulation Act:
- Sections 59 - 68, Insurance Contract Act
The professional regulations can be consulted and called up via the homepage www.gesetze-im-internet.de operated by the Federal Ministry of Justice and by juris GmbH.
Financial services provider
Mercedes-Benz Bank AG
Phone: 0711 2574-0
Fax: 0711 2574-8005
Represented by the Board of Management:
Benedikt Schell (Chairman), Andreas Berndt, Ilka Fürstenberger, Andree Ohmstedt, Marc Voss-Stadler
Chairman of the Supervisory Board: Peter Zieringer
Commercial Register at Stuttgart District Court HRB No.: 22 937
VAT ID: DE-811 120 989
Bank details: Commerzbank AG, Stuttgart
Responsible supervisory authorities:
Federal Financial Supervisory Authority
Graurheindorfer Straße 108
60439 Frankfurt a.M.
60314 Frankfurt a.M.
Insurance Broker Register (www.vermittlerregister.info): Register no. D-HIEM-XM7SI-10
Permission according to Section 34d Sec. 1 GewO (insurance agent),
Supervisory authority: IHK Stuttgart, Jägerstr. 30, 70174 Stuttgart, www.ihk-stuttgart.de
Member of the Stuttgart Chamber of Industry and Commerce, Jägerstr. 30, 70174 Stuttgart
Insurance agent with permission according to Section 34d Sec. 1 GewO; Federal Republic of Germany
- Section 34d Trade Regulation Act
- Sections 59 - 68 VVG
The professional regulations can be viewed and accessed
via the homepage www.gesetze-im-internet.de operated by
the Federal Ministry of Justice and by juris GmbH.
Other companies advertising on this page:
Mercedes-Benz Leasing GmbH
Tel.no.: 0711 2574-0
Fax: 0711 2574-8005
Service telephone for private customers: Leasing/Financing/Insurance
Tel.no.: 0681 96595010
Fax: 0681 96595015
Service telephone for commercial customers: Leasing/Financing/Insurance
Tel.no.: 030 868755755
Fax: 030 868755756
Monday-Friday: 8.00-18.00 hrs
Providers of dealer-specific information and offers
John Doe Car Dealership
Registered office and register court
Register of companies No.: XXXXX
Sales tax identification number: DE 12345678910
Register of Insurance Intermediaries (www.vermittlerregister.info)
Register no. X-XXXX-XXXXX-XX
Insurance agent with licence exemption according to Section 34d para. 6 GewO (product accessory),
issued by the Chamber of Industry and Commerce (IHK) Musterhausen
Notice pursuant to Section 36 Consumer Dispute Settlement Act (VSBG)
The seller/contractor will not participate in a dispute resolution procedure before a consumer arbitration board within the meaning of the VSBG and is not obliged to do so. Due to a legal obligation, we must inform you, irrespective of our participation in an alternative dispute resolution procedure, that the European Commission has set up an online dispute resolution platform (ODR) for the out-of-court settlement of consumer disputes. You can find these under the navigation point "Legal information". Fahrzeug-Werke LUEG AG will not participate in dispute resolution proceedings before a consumer arbitration board within the definition of the VSBG and is not obliged to do so.
© Copyright Mercedes-Benz AG.
Provider Mercedes-Benz Van Rental
Mercedes-Benz Vans Mobility GmbH
Rungestrasse 22 -24
Tel.no.: +49 800 826 736 825
Mercedes-Benz Vans Mobility GmbH
Registered office and registry court: Berlin, Amtsgericht Charlottenburg
HRB-Nr.: 179904 B
Management: Stefan Sonntag, Agnieszka Kühn
VAT ID No.: DE 309 382 419
All rights reserved. All text, images, graphics, audio/video and animation files and their arrangements are protected by copyright and other legislation for the protection of intellectual property. They must not be used for commercial purposes, nor copied or modified for use on other websites. Some internet pages also contain material the copyright to which is held by the parties that provided it.
We have sought to achieve an innovative and informative internet site. We hope that you will be as enthusiastic as we are about this creative effort. However, we ask you to understand that our intellectual property, including patents, trademarks, labelling rights and copyrights, is protected and that these Internet pages cannot grant any licensing rights to this intellectual property.
Unless otherwise indicated, all the brands displayed on the Internet site are subject to the trademark rights of the Daimler Group, this applies especially to the model names and all logotypes and emblems of the company
Product and prices.
Changes may have been made to products and services since the editorial deadline for individual pages. The manufacturer reserves the right to make changes to the design, form, colour and the product specification or service scope during the delivery period, provided these changes, while taking into account our interests, can be deemed reasonable with respect to the buyer. The illustrations may show accessories, optional equipment or other features which are not part of the standard specification
or service scope. Colours may differ slightly from those shown on the website, owing to technical limitations.
Individual pages may contain models and services which are not available in certain countries. Information given regarding statutory regulations, legal requirements and taxation applies only to the Federal Republic of Germany. Unless stated otherwise in our Terms & Conditions of sale and delivery, the prices as valid on the day of delivery apply. The prices are recommended retail prices for our authorised dealers. Please consult a company branch or an authorised dealer for final details.
Cautions regarding forward-looking statements.
This website contains forward-looking statements about our current assessment of future events. The words "anticipate", "assume", "believe", "estimate", "expect", "intend", "may", "plan,“ "project“, "should“ and similar expressions identify forward-looking statements. These statements are subject to a number of risks and uncertainties.
Some examples for this are
- an unfavourable development of the global economic situation, especially a decline in demand in our most important sales markets,
- a deterioration in our refinancing options on the credit and financial markets,
- unavoidable events of force majeure, such as natural disasters, acts of terrorism, political unrest, armed conflicts, industrial accidents and their consequential effects on our sales, purchasing, production or financing activities,
- changes in exchange rates and customs regulations,
- a change in consumer behaviour towards smaller and less profitable vehicles or a possible loss of acceptance of our products and services with the consequence of an impairment in the enforcement of prices and in the utilisation of production capacities,
- price increases for fuels and raw materials,
- interruptions in production due to material bottlenecks, staff strikes or supplier insolvencies,
- a decline in the resale prices of used vehicles,
- the successful implementation of cost reduction and efficiency improvement measures,
- the business prospects of the companies in which we hold significant shares,
- the successful implementation of strategic cooperations and joint ventures,
- the changes in laws, regulations and official directives, especially insofar as they affect vehicle emissions, fuel consumption and safety,
- as well as the conclusion of ongoing official investigations or investigations initiated by authorities and the outcome of pending or threatening future legal proceedings
- and other risks and imponderables, some of which are described in the current annual report under the heading "Risk and Opportunity Report".
If any of these uncertainties or contingencies materialise, or if the assumptions underlying any of the forward-looking statements prove incorrect, then actual results may be materially different from those expressed or implied by such statements.
We neither intend nor assume any obligation to update forward-looking statements on an ongoing basis, as these are based solely on the circumstances on the date of publication.
The information and descriptions on these pages do not represent any kind of assurance or guarantee either expressed or implied. In particular they do not represent any implied assurance or guarantee concerning the condition, the merchantability, adequacy for a particular purpose or non-infringement of laws and patents.
Our Internet site contains links to external sites which are not under the control of Daimler. Please note, therefore, that we are not responsible for the contents of any linked site. Consequently, neither are we able to guarantee that the information provided on the external website is up-to-date, correct, complete or of the required integrity. In view of this, we hereby disassociate ourselves from all contents of these websites. This declaration applies to all links to external pages on our website and the contents thereof.
Notice pursuant to Section 36 Consumer Dispute Settlement Act (VSBG)
We will not participate in any dispute resolution proceedings before a consumer arbitration board within the meaning of the German Consumer Dispute Resolution Act (VSBG) and are not obliged to do so.
Information on online dispute resolution
The EU Commission has created an internet platform for the online settlement of disputes (so-called "ODR platform"). The OS platform serves as a point of contact for out-of-court dispute settlement with regard to contractual obligations arising from online purchase agreements. You can access the ODR platform at the following link:
Provider & data privacy.
Our commitment to protecting your privacy:
personal information by or on behalf of McGrath Canberra Pty Ltd Trading As
Mercedes-Benz Canberra (ABN 78 093 024 107) (referred to in this policy as John
McGrath Auto Group, our, we or us) Please read it carefully.
We are commited to portecting your personal information and ensuring its privacy,
accuracy and security. We handle your personal information in a responsible
manner in accordance with the Privacy Act 1988 (Act) and the Australian Privacy
By using any of our products or services, visting our website (www.mbcanberra.com.au,
www.mcgrathautogroup.com.au) or giving us your personal information, you agree
to your information being collected, stored, used and disclosed as set out in
'Personal information’ means information or an opinion about an identified individual, or
an individual who is reasonably identifiable, whether true or not, and whether
or not recorded in a material form. Unless a contrary intent appears, in this
following, as defined in the Act: ‘credit information’ and ‘credit eligibility
‘Sensitive information’ (a type of personal information), has the same meaning as in the
Act. In summary, it means information or an opinion about an individual’s race
or ethnic origins, political opinions and associations, religious beliefs or
affiliations, philosophical beliefs, sexual preferences or practices, trade or
professional associations and memberships, union membership, criminal record,
health or genetic information or biometric information.
Whose personal information do we collect?
We may collect your personal information from a range of sources, including from you,
recruitment agencies, contractors, business partners and government agencies.
For example, we may collect your personal information when you request or
acquire a product or service from us (including when you purchase a motor
vehicle, parts or accessories, or organise finance, insurance or servicing),
provide a service or product to us, apply for employment with us or communicate
with us via our website, by email, telephone or in writing.
Wherever reasonable and practicable, we collect personal information from the individual
to whom the information relates. If you provide personal information about
someone other than yourself, you agree that you have that person’s consent to
provide the information for the purpose for which you provide it to us. You
What types of personal information do we collect
The personal information we collect includes:
Names, addresses, e-mail addresses, phone numbers, payment details, including credit
card information, financial information including proof of income, assets and
liabilities, bank account details, driver licence details and other
identification, date of birth, motor vehicle registration, tax file numbers for
employee records, occupation and other information to assist us in conducting
our business, providing and marketing our products and services;
Communications between John McGrath Auto Group and financial institutions, insurers and
registration authorities which we deal with when we process applications for
finance or insurance, or when we process the transfer of motor vehicle
Credit information, including identification information, repayment history information,
the type and amount of credit, default information, court proceedings
information, personal insolvency information, publicly available information
about credit worthiness, opinions about serious credit infringements, and other
personal information about an individual’s credit worthiness, such as credit
ratings or scores;
Information about staff and directors, as required in the normal course of human resource
management and the operation of a business; and
Information about current and previous John McGrath Auto Group suppliers and clients with
whom John McGrath Auto Group has dealings.
We will only collect your sensitive information: if you have consented to us doing so –
for example, as part of information collected about directors and employees for
company and human resource management purposes or where required or permitted
How do we collect personal information?
We only collect personal information by lawful and fair means. We usually collect
Face to face meetings,
interviews and telephone calls
electronic communications -
for example, emails and attachments; forms filled out by people, including
as part of acquiring a product or service from us
third parties - for example,
from recruitment agencies, finacial institutions, insurers, registration
authorities and your representative agents
our website, including if
you use it to contact us
Why do we collect personal information?
We collect the personal information: necessary for us to provide you with the
products and services you have requested from us (including when you purchase
or organise a motor vehicle, finance, insurance, parts, accessories or
servicing); for marketing purposes and to provide you with information about
products and services that may be of interest to you; to improve the products
and services we provide; and to enable us to conduct our business, including
managing any credit we have provided to you and meeting our legal and regulatory
obligations. If you do not provide your personal information, we may not be
able to supply the requested product or service, employ you or otherwise deal
How we deal with unsolicited personal information?
If we receive personal information about you that we have not requested, and we
determine that we could not have lawfully collected that information under the
APPs had we asked for it, we will destroy or de-identify the information if it
is lawful and reasonable to do so.
Do you have to disclose your identity when dealing
Where lawful and practicable, we will give you the option of interacting with us
anonymously or using a pseudonym.
Use of personal information:
We only use your personal information for the purpose for which it was provided to us,
for related purposes (for personal information excluding credit eligibility
information), or as required or permitted by law. Such purposes include:
In the ordinary course of conducting our busines. For example, supplying and arranging products and
services for you, acquiring products and services, responding to your
enquiries and feedback and providing you information about our events,
news, publications and products and services.
market research and product and service department, so that we are able to better understand our
customers' needs and tailour our future products and services accordingly
performing general administration, reporting and management functions. For example, invoicing
and account management, payment processing, credit and risk management,
training, quality assurance and managing suppliers employment related purposes,
such as recruiting, assessing fitness and suitability of prospective employees and providing services to staff
as part of a sale (or proposed sale0 of all of part of our business other purposes related to or in connection with our business, including meeting our legal and contractual obligations to third parties and for internal coporate governance purposes.
Disclosure of personal information:
We may diclose, and you consent to us disclosing, your personal information to third parties:
Engaged by us to provide products or services, or to undertake functions or activities,
on our behalf. For example, processing payment information, debt recovery,
registering a motor vehicle or transferring a motor vehicle’s registration,
processing applications for motor vehicle finance or insurance, managing
databases, marketing, research and advertising:
That are authorised by you to receive information we hold. For example, where the third
party is considering whether to become a guarantor for you or when we disclose
you personal information to our motor vehicle manufacturers or distributers to
ensure the proper registration of warranty details:
That are our business partners, joint venturers, partners or agents:
As part of a sale (or proposed sale) or all or part of our business. For example, we
may disclose information to our external advisers, to potential and actual
bidders and to their external advisers:
Such as our external advisers and government agencies. For example, where disclosure is
reasonably required to obtain advice, prepare legal proceedings or investigate
suspected unlawful activity or serious misconduct or:
As required or permitted by law
We may disclose, and you consent to us disclosing, your personal information to any of
our related bodies corporate whether located in Australia or overseas. If we
disclose your peronsl information to a related body corpoate, your information
will be collected, stored, used and disclosed in accordance with this Privacy
Policy, the APPs and the Act.
Marketing use and disclosure:
We may use and disclose your personal information (other than sensitive information)
to provide you with information about our products and services that we
consider may be of interest to you. You may opt out at any time if you do not,
or no longer, wish to receive marketing and promotional material. You may do
this by: contacting us via e-mail or in writing at the address below and requesting
that we no longer send you marketing or promotional material; or where
applicable, clicking the “Unsubscribe” button.
Use or disclosure of sensitive information:
We will only use or disclose your sensitive information for the purpose for which it was
initially collected or for a directly related purpose, as required or permitted
by law, or where you consent to the use or disclosure.
Disclosure of personal information overseas:
We do not disclose personal information to third parties outside Australia, unless
required or permitted by law.
How is my personal information kept secure?
We take reasonable steps to protect your personal information from misuse,
interference, loss and unauthorised access, modification and disclosure. Such
steps include: physical security over paper-based and electronic data storage
and premises; computer and network security measures, including use of
firewalls, password access and secure servers; regularly reviewing and testing
our information technology systems; restricting access to your personal
information to employees and those acting on our behalf who are authorised and
on a ‘need to know’ basis; retaining your personal information for no longer
than it is reasonably required, unless we are required by law to retain it for
longer; and entering into confidentiality agreements with staff and third
Where we no longer require your personal information, including where we are no longer
required by law to keep records relating to you, we will ensure that it is
de-identified or destroyed.
We take reasonable steps to ensure that your personal information is accurate, complete
and up-to-date. However, we rely on you to advise us of any changes or
corrections to the information we hold about you. If you consider that the
information we hold about you is not accurate, complete or up-to-date, or if
your information has changed, please let us know as soon as possible.
Access to information we hold about you
You may request access to the personal information we hold about you by contacting us.
We will respond to your request within a reasonable time. We will provide you
with access to the information we hold about you unless otherwise permitted or
required by law. If we deny you access to the information, we will notify you
of the basis for the denial unless an exception applies. Where reasonable and
practicable, we will provide access to the information we hold about you in the
manner you request. No fee applies for requesting access to information we hold
about you. However, we reserve the right to charge a reasonable fee where we do
Correction of information we hold about you
If you believe that personal information we hold about you is incorrect, incomplete or
not current, you may request that we update or correct your information by
contacting us. We will deal with your request within a reasonable time. If we
do not agree with the corrections you have requested (for example, because we
consider that the information is already accurate, up-to-date, complete,
relevant and not misleading), we are not required to make the corrections.
However, where we refuse to do so, we will give you a written notice setting
out the reasons.
time. Please review this Policy periodically for changes. Any revised policy
will be placed on our website at http://www.johnmcgrathford.com.au/privacy.html. Your continued use of our website, products or services, requesting our assistance, or the provision of
Complaints and enquiries
If you have a complaint in relation to the collection, storage, use or disclosure of
your personal information, please contact our Privacy Officer using the details
below. You will need to provide us with details of your complaint, as well as
any supporting evidence and information. We will review all complaints received
and our Privacy Officer will respond to you. If you are not satisfied with our
response, you may discuss your concerns with or complain to the Australian
John McGrath Auto Group
PO Box 6215, Mawson ACT 2607
Phone:02 6122 2222
Fax: 02 6122 2266
Copyright Mercedes-Benz Australia/Pacific